Privacy Policy
Last Updated: October 15, 2026 • Effective Date: October 15, 2026
1Introduction & Scope
Neubiz Ventures Private Limited (“Neubiz”, “we”, “our”, or “us”) operates the InterviewBot AI application, voice interview engine, and related web services accessible via https://ibotbeta.pentacle.in and associated domains.
This Privacy Policy explains how we collect, process, store, and safeguard your personal information when you create an account, upload your curriculum vitae (CV/resume), participate in spoken mock interviews, and purchase interview credit packages.
2Information We Collect
A. Account Credentials
When an account is created, we collect your full name, email address, optional contact phone number, and securely hashed passwords.
B. Resume / CV Content
When you upload a CV (in PDF, DOCX, or text format), our neural parsing engine extracts professional history, skill tags, project highlights, certifications, and educational background to form a structured knowledge profile for question generation.
C. Spoken Voice Audio Streams & Transcripts
During active interview sessions, your browser streams microphone audio via encrypted WebSockets to generate real-time Speech-to-Text (STT) transcriptions. We generate text transcripts and analyze verbal responses to deliver performance scores.
D. Payment & Transaction Records
Payments for credit packages are collected securely through the Razorpay Payment Gateway (Razorpay Software Private Limited). Neubiz Ventures Private Limited stores transaction references, credit amounts, and timestamps, but does not collect or store credit card numbers, debit card CVVs, or UPI credentials on our servers.
3How We Use Your Information
- To formulate dynamic, contextual interview questions directly anchored to your resume experience.
- To synthesize natural spoken voice replies via Azure Cognitive Speech neural models.
- To evaluate your technical knowledge, communication clarity, and problem-solving abilities and generate instant scorecards.
- To maintain your secure Stored CV Vault so you can reuse past resumes for new interviews at zero additional credit cost.
- To process credit package recharges and manage your non-expiring credit ledger.
- To respond to support tickets and inquiries submitted via our Support Desk.
Neubiz Ventures Private Limited explicitly guarantees that your uploaded resumes, spoken voice recordings, answers, and interview evaluation reports are strictly private. Your candidate data is never sold, licensed, or used to train public foundation artificial intelligence models.
4Data Storage, Security & Retention
Your account data, resumes, and interview evaluations are stored on encrypted cloud infrastructure hosted on Microsoft Azure with AES-256 encryption at rest and TLS 1.3 encryption in transit.
Retention: Your uploaded CV profiles, interview transcripts, and performance scorecards are retained in your account for as long as your account remains active, enabling historical performance tracking. Purchased, unused interview credits never expire for active accounts.
5Third-Party Sub-Processors
We partner with industry-leading technology providers under strict confidentiality and security terms:
Provides Azure OpenAI Service and Azure Speech Services (Speech-to-Text & Text-to-Speech) for private, zero-retention AI voice inference.
PCI-DSS compliant payment processing for credit card, UPI, net banking, and wallet transactions in Indian Rupees (INR).
6Your Rights & Data Erasure
You have the right to request access to the data stored about you, request corrections, or request complete account and data erasure.
To request permanent deletion of your account, resumes, and interview records, please submit a request through the Support Desk or email our Data Privacy desk at [email protected]. Requests are fulfilled within 30 business days.
7Grievance Officer & Inquiries
In accordance with the Information Technology Act, 2000 and rules made thereunder, inquiries or grievances regarding data processing may be addressed to: